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You can also find answers to frequently asked questions in our help center. If you can't find the answer, we are always here to help you.
Is my money as safe as with other banks?
Certainly, funds are securely held in segregated accounts by one of the safest banks in Europe. Additionally, the EU's Deposit Guarantee Schemes Directive (DGSD) applies to Swan's business accounts, protecting funds deposited in the account up to €100,000.
How can I deposit money into my account?
You can transfer money from another account via a bank transfer. Once you have received your IBAN, we support instant transfers and money transferred from another IBAN will appear in your account within a few seconds.
On which mobile platforms does GoDutch work?
All! GoDutch is a web app that works on all devices with a web browser, including iOS and Android phones, tablets, laptops, and desktop computers. It’s easy, because no matter where or on what device you open the app, it always works the same way!
How do I open an account with GoDutch?
You can easily open an account through our website. During the registration process, we will ask you to provide some information and complete an identity verification, which usually takes just a few minutes. In some cases, we may require you to upload additional documents to finalize the registration.
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